Rating:
"Considering that we went during the March break the holiday was fabulous. We received great service in all deparments and had absolutely no problems be they with reception, room services, cleaning, food, conceirge and/or any of the hotel services and staff. It was great!!"
Reviewer: reviewer3864
Date: Mar. 29, 2012

Rating:
"Thank you for your recommendation. We loved this resort. It was clean, lots of friendly staff, the food was fantastic and the kids really enjoyed all the ammenities. We will definately return to this property again soon!"
Reviewer: reviewer4673
Date: Feb. 07, 2012

Rating:
"The hotel was good, clean, food ok. I wouldn't go with a 4 star rating, but still enjoyable. The flight however was terrible. The 7 hour delay to start was terrible, 10 hours in an airport with kids was tough. Then another 3 hour delay home. Never flying sunwing again, was not enjoyable. Sunwing reps were hard to find. Stewards on the flight down were not professional and would not deal with the people on the flight causing disturbances. Overall the worse flight I've been on. There was a passenger who passed out in the aisle and the stewards were not organized and seemed to struggle with the issue. Fortunately there was a doctor traveling beside me who was awesome. Just really disappointed with sunwing."
Reviewer: reviewer7254
Date: Jan. 31, 2012

Rating:
"We went with my twin infant babies for five days. It is really a nice place for those who has got small children. Food and service is really good. Though I will not say it is a 5 star resort, rooms are little and need more renovation. Day care is good and lot of activities for kids. I enjoyed my stay."
Reviewer: reviewer106
Date: Dec. 15, 2011

Rating:
"Everything was absolutly perfect! Only downer was that the adult pool bar and the other 2 bars by the pool all closed at 5. That was way too early for the bars to be closing, so well u were outside that made the closest bar was in the lobby. Otherwise great location, great hotel, great food, great pool."
Reviewer: reviewer3570
Date: Oct. 14, 2011

Rating:
"Stayed here for 2 weeks Mar/Apr 2008 - my hubby and I and our 5 year old son. We have travelled all around the Caribbean and Mexico with our son since he was just a few months old. This is a great place if you have kids. Not the fanciest resort I've been to but if you're looking for a kid friendly environment with lots of activities (whether at the kids club or just as a family in general), then this is the place for you. Lots of dining options (buffet, a la carte, Japanese for lunch, pool side hot dogs/burgers/fries, etc.). Lots of activities for the kids (pirate water park, trampoline, indoor and outdoor family pools, entertainment pool, movie theatre in the main bar, games room, etc.). The hotel could use a bit of a face lift, but our room was always clean, we always had hot water and never went hungry!!! Check out Trip Advisor for a more detailed review. I would recommend this hotel without a doubt to anyone with a family. Wouldn't recommend it if you don't have kids. It's not a 5 star (but after all, you're not paying for a 5 star), but it's definately a 3 1/2 - 4."
Reviewer: Anonymous [via Escapes.ca]
Date: May. 07, 2008

Rating:
"Although we enjoyed our holiday, I have stayed at resorts I like a lot better than this one for the price. Pros include short drive from airport, great kids club, several a la carte restaurants to give you a break from the buffet. Cons include very busy, lots of line ups, have to "reserve" your chair at the pool before 6 am, not much of a beach area, very rough ocean not great for swimming for children, no palapas or shade at all at beach, bars don't open until 10 am, even if you just want a water or pop, no minibars in standard rooms."
Reviewer: Anonymous [via Escapes.ca]
Date: Mar. 26, 2008

Rating:
"This hotel had everything we were looking for. The biggest minus here is the noise and the crowds. It was hard to get reservations in the ala carte restaurants but otherwise the service staff were great. The ocean was fun but there was no where to escape the sun on the beach. We unfortunely had a room above the lobby bar/snack area which was open all night with lots of noise coming from the late night party gang. The food was fine but line ups everywhere and impossible to get a lounge chair poolside after 8:30 am. We enjoyed our holiday but will not return to this hotel "
Reviewer: Anonymous [via Escapes.ca]
Date: Mar. 17, 2008